Breaking silos to make a great product:
how UX and QA team up
Since 2013, PTC’s QA department has been utilizing UX tools and methods as part of its routine procedures for testing the company’s complex software systems. In this talk I will describe a unique process I have been leading at PTC that encouraged QA professionals to test and validate the products from the user’s point of view
Na’ama Shapira is a Senior UX designer at PTC - a global software company that delivers technologies for a smart connected world. She leads the cross-board processes of User-Centered Design, standardization, and interdisciplinary collaboration.
She teaches engineers how to think like designers. Experienced lecturer.
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LinkedIn - Naama Shapira